In a video that has been shared broadly on the Internet, an argument broke out between a passenger and an IndiGo flight attendant reportedly over meals selections. A virtually minute-long video clip of the incident was shared on Twitter, and in response to the person who shot the video, the incident occurred on IndiGo’s Istanbul-Delhi flight.
In a collection of tweets on December 19, a person named ‘Er. Gurpreet Singh Hans’ mentioned that he “unfortunately” booked a flight from Istanbul to Delhi.
“Every international LONG DISTANCE (we can manage from Dubai to India) flight has a food choices video in front,” mentioned one of many tweets.
“Of seats but can’t… some people can manage but some can’t they need a choice of FOOD. I see in front of my eyes how a man behaves with girl staff and how a lady behaves with staff. Staff don’t have what they have only they serv people they are in 5-star hotel. Even staff checked our boarding pass before giving us food which is not right for long distances #internetflight,” mentioned one other tweet.
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In the video, a heated argument will be seen between a flight attendant and a passenger – who’s hid within the clip. From what will be understood is that the difficulty was over a meals alternative, with the attendant telling a person (his voice is heard within the video clip) that due to his “finger pointing” behaviour, her crew is “crying”.
As I had mentioned earlier, crew are human too. It will need to have taken rather a lot to get her to breaking level. Over the years I’ve seen crew slapped and abused on board flights, referred to as “servant” and worse. Hope she is okay regardless of the strain she should be beneath.
— Sanjiv Kapoor (@TheSanjivKapoor) December 21, 2022
“You are pointing finger at me and yelling at me. My crew is crying because of you. Please try to understand, there is a cart and counted meals are uplifted (on the plane). We can only serve what your boarding,” she is heard saying within the video.
To this the person asks why she is “yelling” at him. “Because you are yelling on us,” she solutions.
A colleague of the flight attendant is then seen intervening and making an attempt to calm her down, however she tells the passenger that he “cannot talk to the crew like that”. “I am peacefully listening to you with all due respect, but you have to respect the crew as well,” the air hostess says.
The man asks how his behaviour has disrespected the crew, and to this, the flight attendant cites his “finger pointing”. In the following seconds in direction of the top of the video, the person tells the air hostess to “shut up” and he or she fires again with an “you shut up”.
“I am an employee, I am not your servant,” the flight attendant says earlier than she pulls up her masks and turns round to finish the argument. Her colleague, who was making an attempt to intervene earlier, escorts her to the again of the plane on the finish as is seen within the video clip.
According to media stories, IndiGo replied to the incident and mentioned that their crew lead on the flight needed to intervene because the passenger in query had proven “bad behaviour” and “insulted” one of many flight attendants. The airline reportedly additional acknowledged the incident was associated to “meals chosen by certain passengers travelling via a codeshare connection”, and that it’s wanting into the difficulty whereas stressing that passengers’ consolation stays their “top priority”.
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